This position is located within a Consolidated Patient Account Center (CPAC) in the Office of the Director with the position serving as the Administrative Officer. Serves as full staff assistant to the CPAC Executive Office on all administrative matters related to front and back end revenue generation functions for Third and First Party revenue.
Major duties include, but are not limited to: Assist with the coordination of administrative matters between executive leadership and all managers and supervisors as well as internal and external customers. Interpreting administrative policies; developing and implementing local policies. Defining administrative requirements; and/or providing advice to executive leadership on related issues.
Provides guidance to ensure requirements are achieved, maintains administrative systems, prepares correspondence, and other responses. Responsible for tracking inquiries and required reports, coordinating responses within the identified time-period to ensure reporting deadlines are met. Provides guidance, direction, advice, and training for all matters related to records management for the organization.
Responsible for establishing and maintaining current service level agreements (SLAs) with each medical center and tracking /updating new SLAs when required. Directs and organizes employee meetings and activities to include "all staff" meetings, employee appreciation events, training, new employee orientation training, records management meetings, and task assignment to records department liaisons.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 8:00am-4:30pm Compressed/Flexible: May be authorized at supervisors discretion Telework: This position is eligible for AD/HOC telework. Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD68743A and PD17927A Relocation/Recruitment Incentives: Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $62972 – $99053/yr.
This position is eligible for telework.
Applications close on 2026-10-26.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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