The incumbent serves as an Advanced Medical Support Assistant assigned to a Patient Aligned Care Team, Specialty Care Setting or various departments within the Medical Center. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Duties may be performed in Community Based Outpatient Care (CBOC), Telephone Call Center, Inpatient, or Outpatient Clinics.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include, but are not limited to: Works collaboratively in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review the clinic utilization by using various reports. Ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
Participates in team huddles and team meetings to manage and plan patient care. Participates and provides input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions. Evaluates patient information and clinic schedule lists to determine whether patient is vested. Educates providers about shared patients and bringing to the attention of the provider.
Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 92065A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Maria.Cate@va.gov · 317-626-4529
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $49393 – $64210/yr.
Applications close on 2026-09-11.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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