The Syracuse VA Medical Center has 5 vacancies for an Advanced Medical Support Assistant within the Business Office. The MSA performs a wide variety of administrative and clerical duties as a member of the health care team. MSA 's may be assigned to an area and rotated to different areas as needed. The MSA utilizes multiple computer applications, as well as the integrated electronic medical record system.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major duties include but are not limited to: Receives and relays incoming and outgoing telephone messages. Checks patients in and out from appointments. Schedules return to clinic orders. Set up clinic paperwork. Process faxes, scanning, and printing of documents. Directs patients to other areas of the hospital. Changes and reschedules clinics.
Greets patients when presenting. Cancel's and reschedules appointments. Work Schedule: Full-time, Monday - Friday, 7:30am - 4:00pm Compressed/Flexible: Not Available. Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: 21N19-A
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Erika.Weisbrod@va.gov · 680-216-8337
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45409 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-10-09.
There are 5 openings for this position.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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