Serves as an SSC Coordinator responsible for performing a variety of functions directly related to the operation of the NAS at the Dallas/Fort Worth Navigation System Support Center (SSC), WCS25-DFW.
The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Performs work of broad scope and complexity with a high degree of independence.
Incumbent provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/ software systems and processes. Performs a variety of functions directly relating to the operation of the NAS.
Focus is on availability and reliability of the services and products provided to the users of the NAS. Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions. Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions.
Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products.
Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAI), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs.
LADs, LEMs and resolving event-based certification issues necessary for the timely restoration of equipment, systems/services with the NAS. Monitors other employees as a project or team leader. Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, Joint Acceptance Inspection, and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside contractors.
Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed. Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload.
Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning. Fully understands and utilizes proper Personal Protective Equipment (PPE) and personal safety practices when engaged in all restoration and maintenance activities helping to set the example of safe work practices for others in the organization.
Provides training, mentoring, guidance and advice to other employees, technicians, and trainees regarding difficult technical or operational issues. Duties and responsibilities continued under the Education section.
Not applicable. Duties and Responsibilities Continued: Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events. Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions.
Focuses on overall NAS systems performance and causes of system degradation. Collaborates with system users, planners, engineers, and contractor personnel for acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements. Position may be the second level support for the NAS systems, District, or Service Area providing broad program expertise. Contacts are both internal and external to the FAA.
Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems.
Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, certification examiner, or serves as the Contractor's Office Technical Representative (COTR) and/or Technical Office Representative (TOR) on major projects or programs.
Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies, and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs. Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology.
Applies technical expertise and uses maintenance and trend data to maintain and improve overall NAS systems performance and identify causes of system degradation. Maintains situational awareness of the SSC's preventative maintenance program and assignments, acts to remove barriers to timely completion, and ensures SSC manager is aware of resource s needed to accomplish the SSC's assigned workload.
Position requires emphasis on customer service and organizational skills, and a clear understanding of FAA orders and how the orders apply to their position. Utilizes software such as Excel, Power Point, and Word. Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall objectives, and boundaries.
Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments. Organizes and assigns resources needed to accomplish large work activities within established schedules. Work is reviewed for compliance with established policies and sound technical and programmatic judgment. Performs other duties as assigned.
shannon.h.richmond@faa.gov · 1 (817) 222-5864
This position is with Federal Aviation Administration, Department of Transportation.
The posted pay range is $98437 – $152563/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-11-12.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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