The Assistant Director (AD) is a senior leader in a Veterans Benefits Administration (VBA) Regional Office and works alongside the Regional Office Director to ensure Veterans, their families, and other eligible beneficiaries receive timely, accurate, and high-quality benefits and services. The AD provides executive oversight of daily operations, aligns local activities with national priorities, and drives organizational performance and continuous improvement.
Specific duties include: Overseeing Regional Office (RO) operations to ensure timely, accurate, and efficient delivery of veterans' benefits in alignment with national policies and VBA/Veterans Affairs (VA) leadership priorities. Developing, implementing, and monitoring RO policies, procedures, and performance standards, ensuring compliance with VBA directives and consistency in service delivery across business lines.
Analyzing operational and program performance data, identifying gaps, directing corrective actions, and ensuring follow-up to improve quality, timeliness, cost efficiency, and customer satisfaction. Leading strategic planning and resource management, including development of short- and long-term goals, assessment of resource needs, and effective allocation of personnel, budget, and equipment.
Evaluating organizational structure and workload trends, recommending and implementing organizational changes to meet evolving program and business requirements. Providing executive oversight of human resources functions, including position management, staffing decisions, performance management, labor-management relations, and escalation of employee relations matters.
Ensuring the effective management of RO financial resources, including formulation, execution, and oversight of the budget while ensuring compliant and efficient use of funds. Representing the RO in internal and external engagements, maintaining strong stakeholder relationships and supporting initiatives that advance VA programs, organizational culture, equal employment opportunity (EEO) principles, and workforce inclusivity.
Promotion Potential: The GS-15 is the full performance level for the position. Work Schedule: Full time, Monday through Friday, 8:00am to 4:30pm. Compressed/Flexible: Not Available. Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval.
Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD# Assistant Director 37863A Relocation/Recruitment Incentives: Authorized .Relocation expenses and services (Permanent Change of Station - PCS) are authorized. PCS covers the relocation of a household for government convenience when transferring between duty stations.
By accepting PCS, the selectee agrees to remain in Federal service for 12 months after the move. Failure to complete the service period may require repayment of PCS expenses. Click here for more information. Financial Disclosure Report: Is Required. This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R. § 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.
There is no educational substitution at this grade level.
daniel.short@va.gov · (410) 230-4424
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $174347 – $197200/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-24.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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