WHAT IS SMALL BUSINESS / SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE CAMP EXAM - Campus Exam AUR REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides analytical support to plan program operations and evaluate overall effectiveness by reviewing business measures, operational trends, resource utilization data, and system-generated reports.
Conducts comprehensive evaluations of the AUR program, including policies, objectives, workload distribution, resource utilization, operational controls, and system performance. Performs studies on system functionality and operational efficiency, such as terminal utilization, adequacy of procedures, systems ouput and report development, and recommends corrective actions to improve program performance, resource utilization, and results.
Analyzes and interprets new or revised procedural guidelines to ensure alignment with operational needs, work planning objectives, and compatibility with work assignments. Identifies program needs, productivity issues, staffing utilization concerns, and accuracy trends, and develops practical solutions, action plans, and system change requests to address problem areas and achieve desired business outcomes.
Monitors quality trends, error patterns and program changes, while evaluating new programs or equipment for cost effectiveness, staffing impact, workflow integration, and training requirements Determines operational and resource needs, formulates solutions to problem situations, and develops plans or courses of action to achieve desired business results while ensuring effective utilization of available resources.
STANDARD POSITION DESCRIPTIONS (SPD): PD26339 Visit the IRS SPD Library to access the position descriptions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
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This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $74678 – $102669/yr.
This position is eligible for telework.
Applications close on 2026-09-30.
This is a M-F Day Shift. Actual TOD to be determined at time of selection position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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