The Richmond VA Medical Center is seeking a qualified candidate to serve as a Biomedical Equipment Support Specialist (BESS) specialized in information systems (IS) within a Healthcare Technology Management (HTM) department. The incumbent works in support of the medical equipment management program. The selected BESS IS will maintain medical workstations, servers and networks, diagnostic software, virtual platforms, and clinical applications software.
Duties include but not limited to: Manages and maintains medical workstations, servers and networks, diagnostic software, virtual platforms, and clinical applications software. Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance. Manages hardware components of virtual servers, physical servers, and medical workstations. Facilitates operating system updates, upgrades, and virus protection.
Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems. Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems. Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
Coordinates, implements, and manages cybersecurity measures and disaster recovery plans. Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems. Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
Monitors cybersecurity metrics, and initiates corrective action to address deficiencies. Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database. Serves as a subject matter expert on assigned committees, projects, and workgroups. Manages the lifecycle of medical equipment and clinical systems.
Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action. Performs incoming inspections, corrective maintenance, and planned maintenance on medical equipment and clinical systems. Documents all work in the Computerized Maintenance Management System (CMMS). Utilizes test equipment in accordance with manufacturer instructions.
Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Serves as a Contracting Officer's Representative (COR) and/or purchase card holder. Develops documentation to purchase commodities and/or vendor services.
Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies. Complies with applicable standards, policies, procedures, and regulatory requirements. Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets. Maintains and enhances knowledge in technological advancements through professional development and technical training.
Work Schedule: 0730-1600 Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Lynne.Whitted@va.gov · 804-854-2581
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $100977 – $131273/yr.
Applications close on 2026-09-30.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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