This Care Coordinator Registered Nurse (RN) position is in the Specialty service at the West Haven VA Connecticut Healthcare Systems, located in West Haven, CT. This position is full-time at 40 hours per week.
The Care Coordinator Registered Nurse (RN) focus is on individual growth and development in practice with increased levels of self-direction. The Care Coordinator RN is responsive to patient and provider requests and ensures customer satisfaction which reflects an understanding of surgical procedures. Duties include but are not limited to: Provides patient management, care coordination, and discharge/disposition planning for the outpatient setting.
Provides comprehensive, professional, and personalized preparation of patients prior to surgical and/or medical procedures, to include patients scheduled to receive sedation and anesthesia care in the Cardiovascular Catheterization Laboratory ("Cath Lab). Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines.
Influences care outcomes by collaborating with members of the interdisciplinary team. They are an integral part of the interdisciplinary team to facilitate appropriate patient assessments in the pre-procedure period.
Coordination of anesthesia evaluations, validation of testing as ordered by the surgeon and adjunct providers, transportation assistance, lodging arrangements, identifying potential roadblocks to scheduling patients for procedures and alerting the care team, assisting patients in planning for post-procedure care, and patient and family education.
Patient and family education is focused on overall plan of care, pre-procedure instructions for transport to and from the procedure and specific individualized physical preparation needed prior to the procedure. Acts as the patient advocate and answers patient inquiries and resolves patient concerns. Collaborates with specialty clinic care team, Cath Lab staff, anesthesia providers, and adjunct providers as needed to ensure complete preparation for the procedural patient.
Maintains metrics related to clinic performance goals and objectives and participates in continuous quality improvement projects. Makes caring for the Veteran their priority while in the work setting and demonstrates customer service principles in all aspects of work. Work Schedule: Full-time, day-shift Monday-Friday 8:00 A.M.- 4:30 P.M and 8:30 A.M. to 5:00 P.M. Telework: Ad-hoc, as determined by the agency policy. Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Notifications: This position is not a AFGE Bargaining Unit position. Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).
In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is in the Excepted Service. The salary is based on the grade and step approved for the selected candidate.
Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. The Associate Degree Nursing (ADN), Bachelor of Science degree in Nursing (BSN), or Master of Science degree in Nursing (MSN) must be fully accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission On Collegiate Nursing Education (CCNE).
Verification of accreditation may be obtained from http://www.acenursing.us/accreditedprograms/programsearch.htm or https://directory.ccnecommunity.org/reports/accprog.asp. If your school has changed names, or is no longer in existence, you must provide this information in your application.
If your school was accredited by ACEN or CCNE at the time of graduation, but is no longer listed on the websites, you must provide documentation of accreditation with your application packet.
caitlin.balgobin@va.gov · 347-205-5425
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $85600 – $146420/yr.
This position is eligible for telework.
Applications close on 2026-11-06.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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