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Clerk (OA)

Veterans Health Administration · Department of Veterans Affairs
📍 Waco, Texas 💰 $37193 – $47334/yr

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Job Summary

Incumbent's duties as Clerk Office Automation, Environmental Management Service (EMS) consist of time and attendance reporting for pay and leave purposes, acting as receptionist with both personal and telephone contact with visitors and employees; typing and creating various material on computer; receiving telephone calls for employees; and providing information regarding the multi-faceted responsibilities of the service.

Key Responsibilities

Major duties include, but are not limited to: Responsible for the compilation, creation, and updating of recurring reports using Microsoft Word and Excel applications such as columns, format capabilities, "cut and paste" methods, merging, and spread sheet. Researches subsidiary attendance records as a basis for backup material for letters of counseling, disciplinary/adverse actions, and medical certification requirements.

Accomplishes chronological and subject matter filing, answers phone, and uses telephone paging with supervisors, work leaders, and employees to aid in expedient, satisfactory completion of complains/concerns for housekeeping, sanitation, pest control and other EMS functions.

Use initiative and judgment in handling complaints and/or emergencies concerning housekeeping, sanitation, pest control, and other EMS functions; determining the level of severity and expedience that the matter should be handled. Inputs all timecard coding information in the Vista System performs services as time and leave clerk. Responsible for time and attendance report coding in Temple and Waco.

Types and enters work orders, forms, reports, and other printed forms on the computer using appropriate computer programs and current templates. Serves a TMS administrator responsible for enrolling, giving course credit, running compliance reports, assisting staff with logging in and completing courses.

Follow all applicable guidelines as outlines in CTVHCS policies and local, state and federal regulations relating to supply inventory as outlined in the Time and Leave policy and APAC policy and procedures. Compiles, maintains and updates employee data records for emergency purposes.

Answers phone, and uses telephone paging with supervisors, work leaders, and employees to aid in expedient, satisfactory completion of complains/concerns for housekeeping, sanitation, pest control and other EMS functions. Work Schedule: Monday - Friday; 8:00AM - 4:30PM Virtual: This is not a virtual position.

Position Description/PD#: Clerk (OA)/PD04602A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Sarah.Graham4@va.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $37193 – $47334/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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