The incumbent develops and recommends new policies and procedures regarding installation and use of the laboratory information system (LIS) in conjunction with the overall hospital information system (HIS). This individual provides authoritative advice and consultation on the information system as it applies to the clinical laboratory; advises all organizational levels on functions and capabilities of the LIS.
Major duties include, but are not limited to: Advises all organizational levels on functions and capabilities of the LIS. The individual implements and maintains coding and mapping for laboratory test ordering, reporting, billing, and workload recording while considering compliance principles. Analyzes emerging trends, software, and technology and adopts appropriate methods for local programs to meet agency goals.
Serves as the local expert for national software developers for testing and validating software packages. Responsible for compliance with regulatory agency requirements as related to information systems, and they perform audits as needed. Consults with and trains personnel on computer functions, including ordering options, and is responsible for the maintenance of computer security keys.
Serves as a consultant, facilitator, trainer, and technical advisor to staff at all levels to ensure facility compliance with clinical laboratory accreditation and regulatory standards. Ensures the laboratory maintains continuous readiness and supports the organization's performance improvement and patient safety programs.
Maintains a laboratory performance improvement program, ensures monitoring of components and customer feedback, and interacts with management officials and organizations involved in inter-laboratory quality assurance and proficiency testing. Develops, implements, and performs quality management policy review. Advises lab management on quality management concerns that could impact other services and assists with the necessary follow ups.
Identifies current lab functions needing improvement and develops a plan with associated individuals to implement change and monitor improvement. Uses comprehensive knowledge for statistical evaluation and analysis and understands laboratory operations and the laboratory's relationship to the organization. Follows laboratory quality control/assurance practices based on policies, procedures, and principles.
Evaluates and implements new techniques and procedures to address laboratory quality including development of validation plans in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. Provides oversight, guidance, and advice to develop required quality assurance monitors and focused reviews.
Provides consultative services for laboratory-related root cause analysis, health care failure mode effect analysis, and sentinel events and develops action plans and outcome measures. Establishes processes to monitor compliance with policies, identify patterns and/or trends, and ensure findings from quality management activities and performance improvement initiatives are used to redesign systems to improve quality.
Implements surveillance procedures to monitor variables that affect quality of services. Skilled in evaluating, interpreting, and teaching others to use quality control procedures and implement corrective actions. Work Schedule: Monday-Friday, 8:00am-4:30pm Functional Statement #: 93589-A
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
carol.phillips4@va.gov · 765-251-1129
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $109189 – $141949/yr.
Applications close on 2026-11-09.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-04 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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