The incumbent serves as a Clinical Pharmacist (CP) in a VISN 5 VA Health Connect as part of an interdisciplinary healthcare team. The Clinical Pharmacist is responsible for providing optimal clinical and pharmaceutical care activities in the VISN VA Health Connect in accordance with the department's mission, vision, and goals. This is located in the VA Health Connect, Clinical Contact Center as part of HSA 1.3
VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Duties: Professionally receives and handles escalated telephone calls from and responds to veterans, their family members and/or legal representatives regarding a broad range of topics, including: appropriate use of medications and medical devices, basic billing inquiries, clinical questions, medication refills/renewals, drug-drug interactions, adverse effects, food-drug interactions, product availability, non-VA prescription processes and pharmacy policies as appropriate.
Monitors provider's orders for appropriateness of therapy and reports drug errors, adverse drug reactions, allergies, incompatibilities, side effects and patient compliance issues and appropriately interacts with the ordering provider or attending as needed.
Actively reviews patient medication regimens for cost effective drug selection, dosing, contraindications, therapeutic duplication, appropriate route and method of administration, drug interactions, and therapeutic outcomes as required. Provides findings and responses to drug information requests to prescribers in a timely manner and provides appropriate alternatives to current treatment plans as needed.
Utilizes patient care information systems such as VistA and CPRS to obtain critical patient data elements and to document clinical interventions and other pertinent patient care issues in a timely and professional manner. Complete electronic prescription order requests using sound clinical knowledge and practices. Manages recalls and medication shortage situations by substituting alternate dosage strengths or products per facility/VISN approved protocol.
Supports VISN Pharmacy initiatives by implementing approved protocols such as dose optimization, therapeutic interchange, tablet-splitting, etc. Assists in the resolution of AudioRenewal rejections. Enters supply orders appropriate for patient care per VISN VA Health Connect policy. J. Facilitates the provision of medications through non-VA sources, where appropriate (e.g. Meds by Mail, Care in the Community, etc.).
Manages various actions, as appropriate, for medication orders to include flagging prescriptions, managing view alerts, using the "hold" function, and generating unsigned discontinued orders using the "service reject" function. Reviews prescription renewal verification requests and takes appropriate action to extend refills until the next scheduled appointment under the provider's name per VISN VA Health Connect policy.
Obtains medication histories from patients and summarizes significant findings in the medical record and/or to the provider as appropriate. N. Performs medication reconciliation at all transitions of care, including updating the medication profile to reflect an accurate, active list of VA and non- VA medications. Applies knowledge of normal laboratory values in the evaluation of patient care and recognizes significant abnormalities.
Reviews and evaluates requests for non-formulary and restricted drugs for appropriateness and compliance with established criteria where applicable. Supports the goal of processing all medication requests in a timely manner by consistently meeting established VISN VA Health Connect standards and exhibiting proficiency in all assigned categories. R. Processes secure messages appropriately and in a timely manner as assigned.
Maintains professional competency, licensure, therapeutics and disease management and continuing education requirements by keeping abreast of current medical and pharmaceutical literature, new drugs and therapies, and applies this knowledge in his/her daily duties. Has a good working knowledge of information resources such as Micromedex, Clinical Pharmacology, Up To Date, Facts & Comparisons, or other relevant pharmaceutical references, both written and electronic.
Participates in continuous daily improvement and quality improvement initiatives. Participates in the training and in-servicing of pharmacists, pharmacy technicians, pharmacy residents, pharmacy students, and other medical center personnel, as required. W. Acts as a point-of-contact for outside services in assisting with patient care issues.
Work Schedule: Rotating Shifts, Currently hours of operation are 7am to 7pm Mon - Saturday, subject to change (Rotating shifts currently are 7am-3:30pm, 8a-4:30pm, 9am-5:30pm and 10:30am-7pm EST Telework: Yes - as determined by the agency policy Virtual: This is a virtual position. Functional Statement #: 22017F and 26002F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Gretchen.Bruning@va.gov · 410-691-6340 X47784
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $208748/yr.
Yes, this position is fully remote.
Applications close on 2026-10-27.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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