Timely, effective communication with Veterans is critical to the mission of the Department of Veterans Affairs. VA's Online Personal Health Record, My HealtheVet and Secure Messaging can be utilized to communicate with Veterans in a timely and relevant manner. My HealtheVet, and Secure Messaging are important components of the VA's transformation to the 21st Century.
Major duties and responsibilities include, but are not limited to: Support and guide facility VHA public affairs officers and stakeholders about My HealtheVet. Oversees MHV's online presence and web content and leads innovations to keep facilities My HealtheVet (MHV) on the cutting-edge. Formulates a marketing strategy from research, reports, products and organizational data.
Designs, conducts and evaluates innovative means to advertise and market products of the My HealtheVet (MHV) and Social Media Program. Analyzes participation trends, customer markets, needs of the consumer and advises the VAMC/HCS leadership team on concerns and trends. Delivers presentations to all levels of the VAMC/HCS, service organizations, and veterans, family members and caregivers.
Develops multimedia campaign materials (e.g., printed articles, brochures, videos) to enlighten target population. Researches and writes articles, news releases and briefs for inclusion in publications and for release to other media. Applies advertising and marketing techniques to material produced to include color dynamics, reading grade level, graphics and design, journalistic writing, etc.
Proposes, develops, and implements strategic plans and objectives for the enhancement, maintenance, and future advancement of operations for the My HealtheVet (MHV) program. Analyzes new or amended legislation, and develops policy covering programs, activities, or functions for which the facility has responsibility. Identifies problems and applying analytical techniques for the purpose of resolving issues.
Applies advertising and marketing techniques to material produced to include color dynamics, reading grade level, graphics and design, journalistic writing, etc. Work Schedule: Monday-Friday 7:30am-4:00pm Telework: Ad-hoc Virtual: This is not a virtual position. Position Description/PD#: Communications Specialist/PD058960 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
lisa.damond@va.gov · 912-569-1715
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $77983 – $101383/yr.
This position is eligible for telework.
Applications close on 2026-10-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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