WHAT IS INFORMATION TECHNOLOGY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in the following area(s): IT - End User Digital Services - End User Digital Services Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Designs, implements, and supports enterprise voice and telecommunications systems, including SIP-based VoIP solutions, unified communications platforms, and contact center technologies. Develops and maintains cloud and hybrid voice architectures, integrating on-premises systems with cloud platforms such as Microsoft Teams Phone and related services. Supports modernization initiatives, including migration from legacy telephony systems to cloud-based voice solutions. Coordinates with IS Architects, telecom vendors, cloud service providers (CSP), other systems developers, and functional areas within IRS to ensure information systems are properly integrated into the target architecture and transition plans. Supports acquisition planning and technical evaluations. Provides advice and counsel to executive level managers on major IS technical issues.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
HCO.EO.BRKEXT@irs.gov
Source: USAJOBS.gov — U.S. Federal Government
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