About the Position: Serves as a Contact Representative and Health Benefits Advisor within the Medical Treatment Facility. Responsible for counseling beneficiaries on healthcare benefits, coordinating specialty care referrals with civilian and military networks, obtaining care authorizations, and managing automated databases to facilitate timely patient care delivery and program reporting. This is a Direct Hire for Certain Personnel of the DoD Workforce Solicitation
Key Responsibilities
Advises beneficiaries on healthcare benefit programs, eligibility criteria, covered services, and cost-share structures to assist in enrollment, registration, and health plan navigation.
Requirements & Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Military Treatment Facilities under DHA, Department of Defense.
What is the salary for this position?
The posted pay range is $38791 – $50428/yr.
What is the application deadline?
Applications close on 2026-11-16.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov