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Correspondence Controller

Washington Headquarters Services · Department of Defense
📍 Pentagon, Arlington, Virginia 💰 $85447 – $111087/yr 🏠 Telework eligible

Quick Facts

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Job Summary

Based in Washington Headquarters Service (WHS), this position is within the Classified Support Branch (CSB) of the Correspondence Management Division (CMD). CMD provides critical administrative and staff assistance to the Secretary of Defense, Deputy Secretary, and Executive Secretary. The division is responsible for developing and implementing correspondence and mail management policies across the OSD and DoD components.

Key Responsibilities

The incumbent serves as a Correspondence Controller on a rotating shift basis in CSB. The Branch remains operational whenever the SecDef and DepSec are in their offices, to include evenings, weekends, and holidays, with all personnel "on call" during off-duty hours. Incumbent may be required to perform shift work and work unusual hours during peak work periods on an unscheduled or no advance notice basis.

Directs the identification, logging, and routing of sensitive, classified executive correspondence for the SecDef, DepSecDef, and ExecSec on a rotating, 24/7 on-call shift basis; extracts metadata and analyzes subject matter to assign OPRs and track actions in CATMS.

Serves as the authoritative resource on classified document protocols, auditing complex files to ensure strict compliance with DoD Manual 5200.01-V2 (Marking of Information) and DoD Manual 5110.04-V1-2 (Manual for Written Material) at page, subject, and paragraph levels.

Exercises delegated authority to operate the Ghostwriter Autopen system, inscribing executive signatures/initials on official documents while validating approval authorities and performing final quality reviews of outgoing packages.

Serves as an official courier for extremely sensitive, classified materials across the Washington National Capital Region (NCR) to the White House, Congress, and State Department; coordinates priority shipments via the State Department Diplomatic Pouch.

Manages the compilation, digitization, and systematic safekeeping of classified official executive files; conducts regular accountability audits of classified holdings in compliance with National Archives and Records Administration (NARA) mandates.

Requirements & Education

ARE YOU QUALIFYING BASED ON EDUCATION or A COMBINATION OF EDUCATION AND EXPERIENCE? You must provide sufficient documentation of your education in your resume. You MUST provide a copy of official or unofficial transcripts or degrees in your application package. It may also be acceptable to document your applicable course listing in your resume (course number, credits earned, etc.). Education must be accredited by an accrediting institution recognized by the U.S.

Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency.

If selected, an official/sealed transcript will be required prior to appointment. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis.

If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contact

whs.job.application.assistance@mail.mil

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Washington Headquarters Services, Department of Defense.

What is the salary for this position?

The posted pay range is $85447 – $111087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-23.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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