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Customer Service Analyst
Quick Facts
- Hiring Agency: Department of State Headquarters
- Department: Department of State
- Location: Multiple Locations
- Salary: $89508 – $172980/yr
- Schedule: Night shift may be applicable at certain locations.
- Hiring Path: Fed Internal Search
- Telework Eligible: Yes
- Security Clearance: Secret
- Date Posted: 2026-10-02
- Application Deadline: 2026-10-16
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Job Summary
This position is located in a Passport agency or center where the incumbent serves as a Customer Service Analyst responsible for planning and implementing a comprehensive customer service program.
Key Responsibilities
Develops customer service programs, policies, and operating methods and procedures for the Passport Services Directorate
Requirements & Education
Education requirements do not apply to this vacancy announcement.
Contact
SharedCert@state.gov · 000-000-0000
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Department of State Headquarters, Department of State.
What is the salary for this position?
The posted pay range is $89508 – $172980/yr.
Is this position remote or telework eligible?
This position is eligible for telework.
What security clearance is required?
This position requires a Secret security clearance.
What is the application deadline?
Applications close on 2026-10-16.
What is the work schedule?
This is a Night shift may be applicable at certain locations. position.
Who is eligible to apply?
This position is open under the 'Fed Internal Search' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government
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