Take your career to the next level with the USPTO's Office of Information Technology for Patents, Office of Patent Automation. This position provides scientific expertise and data-driven analysis to support the business metrics, strategic planning, and organizational decision-making.
The incumbent assesses and helps implement automated systems, tools, products, and processes that support next-generation technology and improve cost-effectiveness, efficiency, and productivity within the USPTO.
The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected for this position will...
Develop and implement tools, procedures, and systems to assess and collect data on the effectiveness of program management processes, workload execution, and organizational requirements, including cloud-based and superintelligence (SI)-enabled programs and systems.
Identify workflow deficiencies, operational risks, and automation challenges; evaluate their impact on identified information technology (IT) systems; and recommend improvements to enhance process efficiency, reliability, and performance. Analyze and evaluate IT systems, product-line operations, and resource utilization using quantitative and qualitative methods to determine their effectiveness in achieving established goals, objectives, and performance requirements.
Design and improve procedures and operational processes to enhance performance, reduce costs, and support efficient, productive operations while addressing applicable legislative and regulatory requirements.
Analyze strategic and operational plans to assess their impact on existing processes and determine the feasibility, risks, resource requirements, and potential benefits of modifications needed to support mission requirements, organizational goals, and strategic business initiatives.
Provide expert advisory support to leadership on systemic performance challenges, process-improvement opportunities, and strategic approaches for improving business operations and organizational outcomes. Collaborate with cross-functional teams to translate business and operational requirements into data solutions that improve processes, enhance products and services, and evaluate the effectiveness and impact of IT tools and systems.
Education may not be substituted for specialized experience at this grade level. If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned.
Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to General Schedule Qualification Policies for more information. You are not required to submit official documents at this time; copies are sufficient. Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities.
Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education.
Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
ANGELA.CARDONA@USPTO.GOV · 571-272-4318
This position is with Patent and Trademark Office, Department of Commerce.
The posted pay range is $143913 – $187093/yr.
This position is eligible for telework.
Applications close on 2026-11-19.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-05 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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