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Deputy Executive Director, Health System Operations

Veterans Health Administration · Department of Veterans Affairs
📍 Location Negotiable After Selection 💰 $151661 – $228000/yr

Quick Facts

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Job Summary

The Deputy Executive Director for Health System Operations serves as the Chief Operations Officer's (COO) principal executive for healthcare delivery operations and a member of the Medical Operations Center (MOC) Executive Leadership Team. Acting on behalf of the COO, the incumbent provides executive leadership for enterprise healthcare operations by integrating operational implementation, clinical performance, quality, patient safety, and operational readiness.

Key Responsibilities

The responsibilities include, but are not limited to: Provides executive leadership for enterprise healthcare operations by integrating clinical implementation, operational performance, quality, patient safety, and operational readiness across the healthcare delivery system.

Coordinates implementation among Strategic Division Directors, VISNs, Veterans Community Care, and VHA Central Office to improve healthcare delivery, strengthen operational consistency, and reduce barriers affecting Veteran care. Leads enterprise healthcare performance reviews, operational assessments, and continuous improvement initiatives that strengthen healthcare delivery, improve clinical outcomes, and advance implementation of national priorities.

Serves as the Deputy Executive Director for Health System Operations and a member of the Medical Operations Center Executive Leadership Team, reporting directly to the Chief Operations Officer (COO). Exercises broad delegated authority on behalf of the COO to lead enterprise healthcare operations, operational implementation, healthcare performance, and clinical coordination across the Veterans Health Administration (VHA).

Provides executive leadership for the healthcare delivery system by coordinating the activities of Strategic Division Directors responsible for Clinical Service Lines, Clinical Coordinator Operations, Clinical Operations, Clinical Support & Operations, Quality & Patient Safety Operations, and Performance Management.

Facilitates collaboration among Strategic Divisions to ensure coordinated implementation, enterprise standardization, and consistent delivery of high-quality Veteran care. Serves as the principal executive responsible for enterprise healthcare performance by monitoring access, quality, patient safety, operational effectiveness, workforce capacity, and implementation of national priorities.

Identifies operational risks affecting healthcare delivery, facilitates enterprise solutions, and recommends corrective actions to improve performance across the healthcare system. Partners closely with the Chief of Staff, who leads the Executive Management Office, to ensure governance decisions are translated into operational implementation.

Collaborates with the Deputy Chief Operating Officer, who leads enterprise operational coordination and Executive Watch, to integrate emergency preparedness, continuity of operations, and enterprise readiness into routine healthcare operations.

Requirements & Education

If you are qualifying for this position by substituting education or training for experience, an official transcript or equivalent will be required if you are selected. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S.

accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

Contact

DESSARRAE.CRAIG@VA.GOV

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $151661 – $228000/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-20.

Who is eligible to apply?

This position is open under the 'Ses' hiring path.

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