Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
SUMMARY OF DUTIES: Handles guest reservations, check-ins, and check-outs. Processes all charges to guest accounts using a point-of-sale system and/or government computer. Prepares and presents guest folios, collects payments, and maintains accurate records of transactions. May be responsible for handling a change fund. Answers incoming phone calls and operates the telephone system as needed. Delivering messages to guests and ensure timely communication.
Notifies the manager of any guest concerns or maintenance issues. Contacts emergency maintenance personnel when necessary. May sell retail merchandise and rental equipment. Provides guests with information about on-site activities and local attractions. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact.
Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures.
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Full federal benefits details →
Pendleton.Vacancies@usmc-mccs.org · 760/725-5893
This position is with U.S. Marine Corps, Department of the Navy.
The posted pay range is $16.9 – $16.9/hr.
Applications close on 2026-11-04.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →