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Employee Relations Specialist

Office of Human Resources Management · General Services Administration
📍 Multiple Locations 💰 $90968 – $145468/yr 🏠 Telework eligible

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Job Summary

As a Employee Relations Specialist, you will be responsible for providing advice and guidance to management and employees regarding the full range of employee relations issues. Location of position: GSA, OHRM, Washington, DC, Kansas City, MO, Fort Worth, TX, Lakewood, CO, Tacoma, WA, Raleigh, NC, Atlanta, GA, New York, NY, Boston, MA, San Francisco, CA, Philadelphia, PA, or Chicago, IL. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Key Responsibilities

As a Human Resources Specialist, you will perform the following duties: Provide advice and guidance regarding the full range of employee and labor relations issues pertaining to performance and conduct including: discipline, adverse actions, leave administration, performance management, awards management/recognition, medical and reasonable accommodation issues.

Perform analytical research, fact-finding, interviewing, recommending solutions and innovative changes in procedures, and resolve complex, controversial and sensitive employee relations issues with a high degree of independence. Review and recommend appropriate action on complex and controversial employee relations issues. Research past agency practices for similar actions and uses this knowledge to frame disciplinary charges that will withstand third-party scrutiny.

Determine methods for fact-finding; interpret a variety of guidelines; resolve conflicts in the facts or the guidelines as necessary; and, determine the best method to present findings and recommendations to management.

Advise managers and supervisors on the appropriateness of a disciplinary based action given the severity of the action, the type of offense in question, past practices of the organization, the potential implications/ramifications of the proposed action, unforeseen issues (i.e., medical issues), mitigating factors pertinent to the pending disciplinary case and alternative options (such as proposing alternative dispute resolution).

Present findings and recommendations to management when providing advice and assistance. Provide advice and guidance to managers/supervisors related to all phases of the performance management process. Provide technical advice to supervisors regarding the intent and procedures of the awards and recognition program. May participate as an agency representative during alternative dispute resolution (ADR) proceedings.

Recommend, prepare and conduct supervisory training and training materials to address employee relations issues (i.e., documenting conduct issues, framing charges, deciphering between formal/informal conduct related matters, leave abuse, and similar matters).

Address complex issues and questions pertaining to hours of work, and the leave administration program, including flexible and compressed work schedules, telework, hours of work/provisions of the Fair Labor Standards Act, leave without pay (LWOP), military leave, annual leave, sick leave, court leave, administrative leave, the leave transfer program, Family Medical Leave Act (FMLA)/Family Friendly Leave Act (FFL), etc.

Advise managers/supervisors on procedures for requesting medical documentation to determine appropriate work arrangements or reasonable accommodations. May be required to engage in or assist the Reasonable Accommodations Coordinator in the interactive reasonable accommodation process. Advise managers/supervisors on appropriate steps when an employee's performance diminishes or falls below the fully successful level.

Work with the manager/supervisor to effectively place the employee on a Performance Improvement Plan (PIP). Review the employee's performance plan, assisting the manager/supervisor in developing the components of a PIP to ensure the manager/supervisor is performing his/her part during the process with the employee, and advise the manager/supervisor as to the appropriate options if the employee fails to improve performance under the PIP.

Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development

Contact

crcdvacancyinquiries@gsa.gov · 404-673-4388

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Office of Human Resources Management, General Services Administration.

What is the salary for this position?

The posted pay range is $90968 – $145468/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-11.

Who is eligible to apply?

This position is open under the 'Disability' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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