As an Equipment Specialist, you will act as a front-line monitor to assess the overall efficiency of the national vehicle maintenance program. Location of position: General Services Administration, Federal Acquisition Service, Location Negotiable After Selection We are currently filling fourteen vacancies, but additional vacancies may be filled as needed.
THIS VACANCY ANNOUNCEMENT WILL CLOSE WHEN WE HAVE RECIEVED 200 APPLICATIONS WHICH MAY BE SOONER THAN THE CLOSING DATE.
LEARN MORE As an Equipment Specialist, you will perform the following duties: Duties at the GS-09 Grade Level Serve as a primary point of contact (POC) for the Maintenance Control Center (MCC) and exercise judgment to provide and gather factual and procedural information and data; answer questions from Fleet personnel, customers and vendors; identify problem areas/customer complaints and monitor and coordinate required vehicle repairs and maintenance activities.
Review commercial estimates to determine cost effectiveness of work proposed. Ensure that repair estimates from GSA contractors are in accordance with contract requirements and industry standards. Coordinate with the vehicle manufacturers' technical representatives to obtain all warranted repairs at minimum or no cost to the Government, discussing repairs seemingly more costly than market value with the team leader/supervisor to determine further resolution.
Provide quality, timely customer assistance by researching program related records, various data system information and customer histories, and interviewing designated contacts, including customer agency representatives to provide follow-up information regarding MCC operations. Verify contractual agreements with government cross-service contractors for repair services and supplies.
Ensure compliance with the terms of these contracts and resolve problems concerning the obligations of either the Government or the contractors.
Duties at the GS-11 Grade Level Serve as a primary point of contact (POC) for the Maintenance Control Center (MCC) and exercise judgment in guiding customers and contractors through the process of procuring vehicle maintenance and repairs, providing assistance to resolve identified problems or issues related to vehicle maintenance and the national MCC activity.
Make a variety of technical and analytical determinations regarding the nature of the repair, costs associated with or projected for the repair, cost replacements for parts and similar decisions. Apply evaluative methods and techniques concerning the efficiency and effectiveness of MCC operations, with emphasis on the quality and timeliness of support provided through the national program and optimal efficiencies in the repair area.
Provide quality, timely customer assistance by researching program related records, various data system information and customer histories, and interviewing designated contacts, including customer agency representatives to provide follow-up information regarding MCC operations.
Maintain information on recurring customer complaints, problems and concerns; perform additional research and reviews documentation and determinations related to vehicle repairs to resolve complex technical issues. Negotiate best prices with open market vendors for repair services and supplies.
Identify and/or recover money spent on warranty-covered work when for the convenience of the customer or absence of a warranty dealership, an authorized repair results away from a manufacturer's location. Follow through to ensure GSA is reimbursed by the manufacturer for covered work.
Utilize automated data systems to perform a variety of work assignments such as the input, review and analysis of MCC technical data, program and administrative information; generation of vehicle reports, repair histories and approved vendor listings, etc. Prepare related reports, correspondence and written analyses of MCC program activities and recurring issues, offering recommendations or suggestions for procedural changes to the manager as appropriate.
Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/
You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development
crccvacancyinquiries@gsa.gov · 202-969-5585
This position is with Federal Acquisition Service, General Services Administration.
The posted pay range is $61722 – $113185/yr.
This position is eligible for telework.
Applications close on 2026-09-30.
There are 14 openings for this position.
This position is open under the 'Disability' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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