Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Serves as the installation non-clinical Case Worker for the USMC Exceptional Family Member Program (EFMP). Manages services including intake, identification, assessment, evaluation, tracking, and referral of eligible family members. Acts as a liaison with medical, non-medical, installation, and community professionals to ensure top-tier care aligned with national and Marine Corps standards.
Core Responsibilities : Case Management: Conducts assessments, completes Family Needs Assessments and Services Plans, and establishes/maintains electronic case files with detailed contact notes in the EFMP Case Management System (CMS). Family Support: Contacts each EFMP family upon assignment notification. Routinely assesses circumstances, assists families in creating and achieving goals, and empowers them to pursue available resources.
Resource Navigation: Connects families to vital services including Respite Care, Special Education, Supplemental Security Income/Social Security Disability Insurance, Medicaid Waivers, Early Intervention, and Tricare. Advocacy & Collaboration: Participates in Individualized Education Plan (IEP) and Inclusion Action Team (IAT) meetings per MCO 1754.4. Contributes to a library of special needs educational and referral materials.
PCS & Transition Assistance: Provides "warm hand-off" assistance during Permanent Change of Station (PCS) relocations. Coordinates with losing/gaining case workers and advises families on relocation options (e.g., assignment reconsideration, Continuation of Location). Compliance, Safety, & Administrative Duties : Information Security: Safeguards highly sensitive, proprietary, and privileged data.
Ensures strict compliance with the Privacy Act (5 USC 552a), HIPAA (PL 104-191), and DoD Directive 6025.18. Restricts unauthorized access or dissemination and reports data releases immediately. Reporting & Engagement: Keeps the EFMP Manager updated on caseload status, acute cases, and program compliance. Attends Special Needs Forums and collaborative events at the Manager's discretion.
Customer Service & Workplace Standards: Delivers exceptional, professional customer service. Promotes Equal Employment Opportunity (EEO) principles and the prevention of sexual harassment. Adheres to safety regulations and promptly reports workplace hazards or mishaps. Physical & Schedule Requirements : Schedule: Requires occasional evening and weekend hours to support family engagement activities and support groups.
Physical Demands: White-collar position requiring occasional lifting of up to 20 lbs.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Full federal benefits details →
sandiego.vacancies@usmc-mccs.org · 619/725-6226
This position is with U.S. Marine Corps, Department of the Navy.
The posted pay range is $32 – $33/hr.
Applications close on 2026-09-17.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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