The primary purpose of this position is to serve as the installation non-clinical case liaison for the Exceptional Family Member Program (EFMP). Serves as a liaison and works closely with military families to coordinate services and supports with health care professionals, military and community service agencies, recreational programs, and special education resources.
Program Management: Implements the Exceptional Family Member Program (EFMP) in assigned Area of Responsibility (AOR) and conducts ongoing assessment of its consistency and effectiveness. Identifies program needs and challenges and presents recommendations and assistance to influence policy compliance issues. Stays abreast of Department of the Navy (DON), SECNAV, OPNAV, and CNIC policies and interprets/articulates their meaning, priorities and intent.
Participates as assigned in the Inclusion Action Team (IAT). Ensures collection of data in compliance with policies and guidance. Facilitates the development and collaboration of installation EFMP outreach and awareness campaigns to include planning of local events. Participates in coordination and execution of special needs camps, support groups for EFM families, special events and workshops coordinated by the EFMP.
Collaborates with eligible families to coordinate use of the Navy services, such as Respite Care Priority Housing and TRICARE Extended Care Health Option (ECHO). Works in concert with the EFMP team to ensure the program works effectively to support families while maintaining compliance with all legal and regulatory guidance.
Training duties: Ensures command EFMP personnel are properly trained to provide briefings to commands that include eligibility, maintaining confidentiality, and available support services. Develops, updates, and maintains installation EFMP education, outreach and public affairs programs, to include awareness briefings for command, unit, community organizations, individuals and families and distinguished visitors.
Develops and facilitates workshops and trainings on EFMP and other topic of interest to families and commands. Maintains personal records of required and completed staff training as well as, professional development trainings completed to comply with program requirements and to gain knowledge to enhance ability to provide up-to-date and relevant service and support.
Case Management: Communicates directly with each assigned EFMP family case upon notification of assignment to offer support services. Interviews and assesses individual client and family circumstances upon and during enrollment to identify and evaluate their special needs and situational stressors, determine services for appropriate assistance, provide tailored guidance and updated information on services to improve quality of life and track progress of activity.
Maintains a case file in the Navy Accountability and Assessment System (NFAAS) for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes. Documents and maintains current records in the Fleet and Family Support Management Information System (FFSMIS), as required. Assists service members and their families with accessing available resources and services to support individual needs.
Provides guidance to families regarding identifying early intervention and special education needs. Helps develop strategies to meet the identified needs and assists with navigating the processes needed to connect them with helping agencies, programs, and resources within the community. Educate and inform families on Special Education documentation and support services, i.e. school services, access to therapies, related resources, and workshops, etc.
Facilitate effective communication and meeting planning strategies that will further empower families with effective tools to self-advocate for their exceptional family member. Prepares for and participates in meetings between military families and special needs support professionals to develop the Individual Education Program (IEP) and/or 504 plans.
Following a IEP and/or 504 plan meeting, provide ongoing special education support to families, guardians and individuals as they monitor the effectiveness and execution of IEP and/or 504 plans and request changes to plans as their needs evolve. Screens, updates and retains all required forms and other supporting documentation related to case evaluation and assessment, utilizing NFAAS, in accordance with regulatory and policy guidance as established by DOD and Navy.
Tracks the status of the EFMP within their AOR to include family circumstances, areas needing improvement, effectiveness of activity progress, and provides updated information on services to improve quality of life. Prepares evaluations and recommendations to assist eligible members in connecting with appropriate resources and services.
Maintains a detailed and consolidated portfolio of services/resources available for special needs families on the installation and in the local community. Identifies conflicting or incomplete case information and works with family to update in order to provide proper recommendations, determine status and eligibility of enrollment of members.
Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as: psychology, sociology, anthropology, or counseling. OR Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of the application package. Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
All substitutions of education for experience will be made in accordance with OPM approved qualification standards. To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required. All transcripts MUST show students name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
*If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s). Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S.
Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
FFR_NAFRecruitment@us.navy.mil · 81-468-16-5446
This position is with Commander, Navy Installations Command, Department of the Navy.
The posted pay range is $52727 – $68549/yr.
This position requires a Secret security clearance.
Applications close on 2026-10-07.
There are 2 openings for this position.
This position is open under the 'Overseas' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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