IT Operations ensures the strategic and tactical delivery of information technology services to tens of thousands of employees, including international locations.
The Executive Director, Information Technology (IT) Operations provides executive leadership for the overall delivery, implementation and maintenance of IT products and services.
The Executive Director oversees the development of innovative architecture and technology solutions and is responsible for TSA enterprise infrastructure; provides leadership, guidance and direction to ensure TSA IT policies, procedures, and systems operate effectively; and promotes the advancement of IT within TSA to drive standardization of technologies, evolution of best practices, and identification of technology trends and approaches that may support or impede the fulfillment of TSA's mission.
High level duties include: Develops and oversees a multi-million-dollar budget for TSA IT operations and major capital investments, including hardware, telecommunications services, enterprise applications, and infrastructure; monitors expenditures and reallocates resources as necessary to support TSA mission priorities.
Develops acquisition strategies and implementation plans for major IT investments, and communicates priorities, risks, and execution plans to staff, stakeholders, and senior leadership. Reports to the IT Assistant Administrator and Deputy Assistant Administrator on operational stability, service disruptions, performance trends, risks, and impacts to TSA IT operations.
Collaborate with TSA Assistant Administrators, Deputy Assistant Administrators, and other senior leaders to assess current and future IT requirements and implement effective, mission-aligned solutions.
Partners with TSA Federal Security Directors, local airport authorities, TSA headquarters staff, DHS officials, the Department of State, GSA, equipment manufacturers, and technology integrators to provide data communications and IT operational support across TSA's domestic and international operations. Oversees IT support functions for TSA locations, including contract airports participating in TSA's Screening Partnership Program.
Ensures delivery of IT services aligns with TSA's mission, vision, goals, and operational requirements; identifies opportunities and risks related to IT service delivery, including the adoption of emerging technologies in coordination with stakeholders and headquarters offices.
This position does not have a positive education requirement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits Review our Benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
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ExecutiveResources@tsa.dhs.gov
This position is with Transportation Security Administration, Department of Homeland Security.
The posted pay range is $151661 – $228000/yr.
This position requires a Sensitive Compartmented Information security clearance.
Applications close on 2026-10-06.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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