The incumbent will be the Executive Director, Revenue Operations, who serves as the principal advisor to the Office of Health, Chief Financial Officer as well as other key officials within the Department of Veterans Affairs on matters pertaining to the oversight of activities associated with revenue cycle operations, member services, including health benefits administration, and purchased care programs.
Oversees and monitors the claims process from end-to-end, cross boundary dependencies, and down-stream effects. Establishes policy and procedures to assure cost effective compliance to claims management services standards and client service requirements. Ensures issues raised by patients and/or their representatives are adequately addressed. Manages reimbursable support agreements for healthcare organizations.
Monitors management reports related to the claims performance process. Serves as a single point of contact across the organization to address any claims operational issues.
If you are qualifying for this position by substituting education or training for experience, an official transcript or equivalent will be required if you are selected. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S.
accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)
This position is with Immediate Office of the Assistant Secretary for Management, Department of Veterans Affairs.
The posted pay range is $151661 – $228000/yr.
This position is eligible for telework.
Applications close on 2026-09-28.
This position is open under the 'Ses' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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