The Facility Support Assistant is assigned to Facilities Engineering Department at the Minneapolis VA Health Care System. This position is the Store Front for the Department and reports to the Assistant Director of the Facilities Engineering Department. The incumbent performs a variety of administrative tasks associated with maintaining and supporting the work performed within the Facilities Engineering Department.
Major duties include, but not limited to: Screen calls for the Facilities Engineering (FE) Department, including emergency and non-emergency calls, vendors, medical center staff, and general inquiries, and direct them to the appropriate personnel. Serve as the customer service first point of contact for the FE Department, making sure Veteran and staff needs are met. Review, prioritize, and route work orders submitted by medical center staff for necessary services.
Coordinate on-demand service calls with shop supervisors to address urgent and emergency repairs throughout the medical center. Schedule short- and long-range maintenance, repair, and minor construction requirements, and maintain the preventive maintenance schedule with shop supervisors. Manage records for the Facilities Department Records Manager, including establishing, maintaining, and disposing of a variety of files and records.
Plan, organize, and prioritize daily administrative activities to ensure deadlines are met and the FE Department follows local and national policies, directives, and regulatory requirements. Assess and revise processes to improve the quality, timeliness, and efficiency of workflow, and give management possible solutions to problem areas.
Establish policies and procedures to accomplish administrative services, and identify FE needs for additional equipment, supplies, and personnel. Assist with FE correspondence, including creating meeting agendas, completing and communicating meeting minutes, scheduling meetings in Outlook, and preparing required reports and presentations. Serve as timekeeper for the department in an accurate and timely fashion, and train employees in entering time and attendance.
Serve as point of contact for purchasing goods and services, office supplies, and furniture as the department's Government Purchase Cardholder and ordering official, including reconciling orders in IFCAP and U.S. Bank. Serve as Fund Control Point Clerk, monitoring balances, entering 2237 requests, and tracking requests sent to contracting.
Serve as point of contact for government vehicle fleet reservations, track GOV fleet card receipts, and schedule vehicle maintenance, repairs, and loaners. Serve as the Automated Data Processing Application Coordinator (ADPAC) for the FE Department, including staff computer and account access. Use various software programs, including Microsoft Excel, Word, Outlook, and VISTA, to track department projects and staff workload. Performs other related duties as assigned.
Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Facility Services Assistant/PD618-60870A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers.
This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.
This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
luther.smith@va.gov · 612-467-6901
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $44410 – $57734/yr.
Applications close on 2026-10-26.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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