Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
DUTIES AND RESPONSIBILITIES: Administration: Works collaboratively with the health services administrator and assistant health services administrator as the subject matter expert and key advisor in the management, development, implementation and monitoring of training programs.
Provides leadership, develops, and maintains staff training and education to ensure facility health services staff are appropriately trained in coordination with FHPM, FHSO, and IPO for the following IHSC programs of responsibility: accreditation readiness and standards compliance; risk management; quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response.
Monitors, reviews, coordinates, and ensures complete and timely reporting of training activities to maintain compliance with IHSC policies and applicable accreditation standards. Secures and maintains all training files and information in accordance with all established policies, procedures, and regulations. Provides quarterly review of training needs in collaboration with FHPM, FHSO, and IPO. Forwards quarterly reviews and updates to HSA for awareness.
Disseminates status updates appropriately to staff in a timely manner. Monitors and reviews established performance indicators with respect to staff training for compliance with IHSC policy, NCCHC, PBNDS, ACA, and/or FRS. Ensures updates are disseminated appropriately to staff in a timely manner. Coordinates with FHPM to ensure all accreditation-required trainings are complete. Develops, reviews, and updates training processes and policies.
Builds training folders for audit preparation. Establishes record keeping processes. Serves as federal fit tester conducting fit testing for federal staff. Ensures all staff meets annual fit testing requirement. Travel required up to 25% as directed by the Chief of Health Operations Unit. Training: Provides leadership, oversight, staff training and education on compliance with standards and accreditation; risk management (i.e.
incident reporting, patient safety, etc.); quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response in coordination with FHPM, FHSO, and IPO. Serves as IHSC TRAIN subject matter expert and liaises with Medical Education and Development Unit (MEDU). Assists with development, coordination, and uploading of training on the IHSC TRAIN platform.
Serves as course provider for IHSC TRAIN. Identifies HOU and facility-specific training topics (i.e. LOPs, trends from facility data, etc.). Develops, updates, and conducts overarching mandatory facility training for health services staff. Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion.
HOU Projects: Assists deputy chief of HOU with the development of the unit training program to include creating orientation program, competencies, and job aides and establishing standards of practice. Develops innovative methods to globally track HOU and accreditation-required trainings. Obtains approval from deputy chief of HOU prior to implementation.
Coordinates with other subject matter experts to design the HOU and facility training program to include other internal agency units (i.e. MEDU, Resource Management Unit, etc.); external federal, state, and local government agencies; and private companies
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Minimum of a master's degree in a qualifying program for USPHS Commissioned Corps officers. Minimum of five years of relevant and related experience(s) with program development. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status.
This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency. Ability to critically analyze situations, data and information and be able to develop and pose probing questions.
Strong project management, quality management, and performance improvement skills to include the ability to plan and prioritize workload, conduct surveillance, employ research techniques, collect, and analyze data, and perform program reviews and evaluations. Ability to interact well and collaborate with all levels of personnel and management in IHSC, ERO, ICE and DHS offices, and with Federal contractors.
Proficiency with electronic health records and ability to quickly develop competency with IHSC's electronic health record. Demonstrates the ability to quickly develop competency in and assimilate knowledge of ICE and IHSC rules, regulations, and policies; applicable detention health care standards PBNDS, NCCHC, ACA, U.S.
Occupational Safety and Health Administration (OSHA) regulations, and National Fire Protection Association (NFPA) Life Safety Codes; and the accreditation/compliance review and auditing processes. Proficiency with Microsoft Word and Excel; ability to manage, organize, and analyze complex information using spreadsheets and other data management tools.
Demonstrates high level, professional, effective written and verbal communications; executes effective teaching skills ensuring goal directed outcomes; ability to prepare reports in electronic formats. Maintains basic readiness status. Maintains current CPR/BLS certification and obtains BLS instructor certification within one year of hire. Proficiency in performing respiratory fit testing to be able to instruct facility staff in proper fit testing of N-95/respirator.
This position is with Immigration and Customs Enforcement, Department of Homeland Security.
The posted pay range is $1 – $150000/yr.
This position requires a Other security clearance.
Applications close on 2026-11-05.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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