The primary purpose of this position is to support continuity of patient care by managing the receipt, intake, scanning, importing, and indexing of medical and administrative records, while ensuring that information is accurately and promptly entered into the patient's electronic health record. The organizational location of the position is within the Health Information Management Service (HIMS) at the Dallas, Fort Worth, and Bonham campuses of the VANTHCS in Dallas, Texas.
The File Clerk supports Health Information Management Service operations by maintaining the accuracy, accessibility, and confidentiality of medical and administrative records. The incumbent performs document scanning, indexing, quality review, records retrieval, and clerical support functions to ensure health information is properly maintained and available to support patient care and organizational operations.
Attention to detail, customer service, teamwork, and proficiency with automated systems are essential to successful performance in this position. As a File Clerk, you will: Receive, review, scan, import, index, and maintain medical and administrative records in electronic health record systems. Ensure records are accurately associated with the correct patient record and appropriately classified in VistA/CPRS.
Verify document quality, completeness, and readability prior to scanning and indexing. Conduct quality control reviews and correct routine document discrepancies in accordance with established procedures. Research, retrieve, file, track, and dispose of records in compliance with records management requirements. Safeguard sensitive patient and administrative information in accordance with the Privacy Act, HIPAA, and agency policies.
Utilize automated systems, document management applications, and scanning equipment to process health information. Provide clerical and administrative support for Health Information Management Service operations. Assist in training staff on document scanning, indexing, and electronic filing procedures. Resolve routine records-related issues, including locating and reconciling missing records.
Communicate effectively with clinical and administrative staff and external healthcare facilities to support the exchange of health information. Support team operations by assisting with workload demands, staffing shortages, and other related administrative duties. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Ad-hoc Virtual: This is not a virtual position.
Position Description/PD#: File Clerk - Health Information Management Service/PD08731A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $39452 – $51459/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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