The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Diplomatic Technology Officer positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation. This is a 2885 Foreign Service position equivalent to the 2210 Civil Service occupation series.
Foreign Service Diplomatic Technology Officers (DTO) manage the Department's Diplomatic Technology (DT) programs and systems worldwide. The duties of DTOs vary depending on the size of the post or office and the specific diplomatic mission.
Across overseas posts and domestic offices, the following examples illustrate the types of duties and responsibilities typically performed by a DTO: Customer Service Skills: Provide support to users of information management services, including configuring and optimizing software. Train users on new software applications and provide guidance on updated IT policies and procedures. Encourage and facilitate end-user participation in technology and technical decision-making.
Information Technology Skills: Administer computer systems and manage system performance, including network setup and system startup, operation, and shutdown. Manage user access: onboard and train personnel, troubleshoot and resolve issues, track and report incidents, support users, and install or replace equipment and components.
Operate and maintain both classified and unclassified IT systems including client/server environments, desktops, messaging platforms, web technologies, database and virtual servers supporting LAN/WAN. Oversee telecommunication network services. Manage communications infrastructure, including cabling, circuits, video conferencing, communications flow, coordinate with host country officials, and wireless/Wi-Fi programs. Manage voice communication services.
telephone and radio systems, mobile device programs, equipment provisioning, and VoIP technologies. Install, maintain, and troubleshoot network infrastructure, telephone systems, local and regional radio, and crisis communications systems at U.S. missions. Provide technical expertise and rapid response support to missions with urgent technology needs.
Information Management Skills: Implement IT projects by gathering requirements, designing solutions, and supporting development and deployment. Procure IT products and services, test and deploy solutions, and maintain IT inventory and procurement processes. Oversee cloud requirements and support collaboration tools and IT services. Manage pouch operations, the diplomatic post office, and telephone operator programs.
Supervise locally employed staff, including system administrators, mailroom personnel, telephone and radio technicians, and switchboard operators. Assign work and manage individual performance. Serve as a member of the embassy or consulate management team and perform additional duties as directed or required by mission needs. Support emergency planning and response, including management of emergency wireless and digital communications.
Ensure emergency destruction capabilities and maintain alternate processing sites. Information Security: Maintain internal controls for Department of State automated information systems. Safeguard classified documents, communications equipment and workspaces. Promote and enforce communications security practices. Configure and update security settings; monitor security; and manage physical security and network security. Oversee telephone system security.
Support cybersecurity requirements and centralized server systems across multiple posts. Manage the Public Key Infrastructure (PKI) program.
At the time of application, applicants must possess one of the following to be considered for the FP-05 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 2 years specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive.
Minimum 36 months "fully successful" employment in a State Department Expanded Professional Associates Program- Information Management (EPAP-IM) or Expanded Professional Associates Program – Diplomatic Technology (EPAP-DT) position at FP-06 level, or any grade above, and met the training requirements in place at the time of prior EPAP-IM or EPAP-DT employment; or Minimum 36 months "fully successful" employment in a State Department Information Management Assistant position at the FP-06 level, or any grade above, and met the training requirements equivalent to an EPAP-IM or EPAP-DT.
HS Diploma or GED Certificate and 5 years of specialized experience; or AA or AS or higher in an IT-related field; or AA or AS or higher degree in a non- IT field and 2 years of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields.
At the time of application, applicants must possess one of the following to be considered for the FP-04 grade: Served in a U.S. Military IT Specialty Code, or Civil Service IT Specialty, or as an IT contractor to the U.S. government, and 3 years of specialized experience. A list containing U.S. military occupational specialty codes or designators is provided for your reference only. Please note that this list is not all inclusive.
HS Diploma or GED Certificate and 5 years of specialized experience; and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or AA or AS in an IT field and 4 years of specialized experience; or BA or BS in an IT-related field and at least 3 years of specialized experience; or BA or BS or higher in a non-IT field and 5 years of specialized experience, and 1 current certification in an IT-related field (for example: A+, N+, CSMA, CCNP or CISSP); or MA or MS or higher in an IT-related field and at least 1 year of specialized experience; or IT-related degree or training must be in the following: Information Technology Management, Telecommunications Management, Computer Information Systems, Information Systems, Information Security, Networking,, Computer Science, Cybersecurity, Electrical Engineering, Cloud Computing, IT Acquisition and Control Management, IT Business processes, Computer Support Specialist, IT Project Management, Data Science/Analytics, Software Engineering/Development, Health Information Management, Video Game Design, Management Information Systems; or other related computer networking fields.
Education from a program or institution within the United States must be accredited at the time of program completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation. Foreign Education Education completed in foreign high schools, colleges, or universities may be used to meet the education requirements.
All foreign education transcripts must be interpreted by an accredited organization specialized in interpreting foreign education credentials that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE). Foreign education transcripts not interpreted by an accredited organization will not be recognized and the candidacy will not continue.
Note: The accredited interpretation must include the summary and the foreign education transcripts. NACES: https://www.naces.org AICE: https://aice-eval.org Please refer to the Required Documents Section on how to submit the required educational documentation for this position.
Benefits include health and medical coverage, federal retirement benefits, and paid leave. Overseas benefits include tax-free housing overseas, tax-free education allowance for dependent children between K-12 overseas, and an unrivaled opportunity to see the world and experience different cultures. The salary listed comes from the Foreign Service Overseas and Washington pay scales. DTOs are hired at the FP-04 or FP-05 grade based on education and experience.
The starting step is determined in part by highest educational level achieved and also professional experience level beyond the minimum qualifications. Individuals already working in government positions may be appointed based on highest previous rate as a federal employee. For information on salary, please click link.
Full federal benefits details →
DTOVacancyInfo@state.gov · 000-000-0000
This position is with Department of State Headquarters, Department of State.
The posted pay range is $66810 – $121080/yr.
This position requires a Top Secret security clearance.
Applications close on 2027-09-30.
This is a Full-Time position.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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