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Guest Services Representative
Quick Facts
- Hiring Agency: Air Mobility Command
- Department: Department of the Air Force
- Location: Travis AFB, California
- Salary: $16.9 – $16.9/hr
- Schedule: Regular Part-Time employees are guaranteed 20 hours per week, but may work up to 40 hours per week.
- Hiring Path: Public
- Number of Openings: Few
- Security Clearance: Not Required
- Date Posted: 2026-10-07
- Application Deadline: 2026-10-16
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Job Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Westwind Inn (Lodging) on Travis Air Force Base, CA. Eligible for the following benefits: Medical & Dental Insurance, Stand Alone Dental Insurance, Life Insurance, 401(k) and Retirement, Flexible Spending Account. Eligible to use base facilities such as: Base Exchange (BX), Gym, Outdoor Rec, Library, Marina, Golf Course, Bowling Center, and the Arts & Crafts Center.
Key Responsibilities
Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room key. Ensures that only authorized patrons use government sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements.
Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated.
Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13084228
Requirements & Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
Contact
60FSS/FSRI.nafhro@us.af.mil
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Air Mobility Command, Department of the Air Force.
What is the salary for this position?
The posted pay range is $16.9 – $16.9/hr.
What is the application deadline?
Applications close on 2026-10-16.
What is the work schedule?
This is a Regular Part-Time employees are guaranteed 20 hours per week, but may work up to 40 hours per week. position.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government
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