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Guest Services Representative

U.S. Air Forces, Europe · Department of the Air Force
📍 Alconbury, United Kingdom 💰 $15.5 – $15.5/hr

Quick Facts

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Job Summary

About the position: This is a Flexible (intermittent) category position located at the Britannia Inn, 423d Force Support Squadron, RAF Alconbury, United Kingdom. It offers 0 guaranteed hours per week and the incumbent may be required to 0-40 hours per week as needed. This position is a rotational shift position requiring the incumbent to work day shifts (0600-1400), swing shifts (1400-2000), evenings, weekends, and/or holidays, as required by management.

Key Responsibilities

1. Receives and confirms room reservations by letter, telephone, email, or personal contact. 2. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. 3. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. 4. Ensures that customer service is the first priority.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12870792

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Contact

423FSS.FSMH.NAFHR@us.af.mil

Frequently Asked Questions

Which agency is hiring for this position?

This position is with U.S. Air Forces, Europe, Department of the Air Force.

What is the salary for this position?

The posted pay range is $15.5 – $15.5/hr.

What is the application deadline?

Applications close on 2027-01-20.

What is the work schedule?

This is a FLEXIBLE - 0-40 hours per week (0 guaranteed hours) position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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