This position is located in the Veterans Health Administration (VHA) at the San Diego VA Medical Center (VAMC) in the Health Administration Service (HAS). The primary purpose of the Health Benefits Specialist is to perform a variety of duties pertaining to enrollment, eligibility verification, health benefits, Financial Assessments (Means Test), and the revenue programs.
The duties of a Health Benefits Specialist include but are not limited to: Receive and processes documents and reports in accordance with established procedures. Review documents and reports for completeness and enters pertinent information into an automated tracking system. Evaluate documents, such as enrollment applications, Means Tests and other data collection forms. Maintain automated systems to track suspense's. Utilize computer terminals or personal computers to make inquiries, enter data, correct data, to perform analysis of data and generate a variety of reports. Make or assist in making the determination as to the patients' eligibility for benefits. Assist in determining the medical care benefits to which the patient has entitlement. Respond to routine technical questions regarding patient rights and responsibilities and medical eligibility for care. Interpret admission and outpatient policies to patients, their families, agency employees, and veteran's organizations. Collaborate in a team-oriented, customer-driven, environment. Demonstrate flexibility, integrity and accountability with work ethic. Enhance customer experience with positive human interactions and therapeutic alliances, and promote the coordination, continuity and integration of care. Work Schedule: Monday - Friday 7:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health Benefits Assistant/PD11194A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
michelle.covert@va.gov (385) 201-7032
Source: USAJOBS.gov — U.S. Federal Government
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