The Office of Systems Redesign & Improvement (SR&I) is strategically aligned within the Office of Quality Management (QM) under the Office of Quality and Patient Safety (QPS) of the Veterans Health Administration. The incumbent reports to the Associate Director, Systems Improvement and Consultation. The Education Consultant provides oversight of education policies, programs, and training for internal and external customers and stakeholders.
Ensure alignment with the overall organizational mission and vision for the future from an organization perspective. Serve as a resource and advisor to both clinical and administrative staff in the development and review of training and education plans and strategies, requiring outstanding verbal and written communication skills.
Develop and maintain a system for tracking educational activities, attendance, and participant satisfaction to ensure cost-effective programs and the best use of resources to meet or exceed customer requirements. Support, facilitate and ensure continuing education policies and programs to promote the continuing professional competence of program staff, including cross-service educational programs of general interest.
Comprehensive knowledge of the range of administrative policies, regulations, and precedents applicable to the implementation and administration of continuous process improvement programs and the HRO principles. Knowledge of program goals and objectives, the sequence of timing of key events and milestones, and methods of evaluating the worth of program accomplishments and performance measures.
Skill to plan, organize, and direct team study work with team leads in negotiating and effectively with management to accept and implement recommendations where the proposals involve substantial agency resources, require extensive changes in established procedures, or may be in conflict with other program objectives.
Related work requires the ability to direct/lead complex studies requiring the application of advanced communication, educational and evaluation methods, and related techniques. Investigates and analyzes adverse quality trends in improvement initiatives or conditions in initiates corrective actions, consults with technical experts to examine and analyze unusual or problem situations indicated by changes in program quality indicators.
Champions the use of innovative strategies as performance improvement in quality improvement techniques appropriate to the agency mission and culture. Is recognized as an expert whose services are available VHA wide. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework.
Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
Position Description/PD#: Health System Specialist/PD846530 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $145468/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-14.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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