The primary purpose of the position is to be responsible for advancing the Medical Center's mission, vision, and values through delivery of performance improvement techniques to a broad array of programs and services throughout the Medical Center.
In addition, this position serves as the facility Onboarding Specialist, formulates and executes complex strategic plans facility wide, and directly advises the Associate Director and executive leadership team on VHA Strategic Priorities.
The incumbent functions as the primary liaison to multiple staff offices and serves as the conduit for information flow and management of assignments between such offices. Monitors and manages incoming actions and requests from initial receipt to completion and closeout. Analyzes the subject matter of incoming information for appropriate distribution to offices.
Receives and monitors completed actions or responses; analyzes responses for completeness and accuracy against known policies and procedures; and ensures action or inquiry is closed out with the inquirer or office. Conducts or participates in special information flow studies, analyses, presentations and briefings, as assigned. Leads and conducts analytical studies and special projects involving operational processes and complex issues.
These studies require study planning, statistical measurement, data analysis, and report preparation and development. When tasked with this type of project, serves as the responsible contact for leading these projects from initiation to completion and may be required to present the results to senior leadership.
Develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of veteran care issues within the system or at times, issues of Congressional or media interest that have significant national impact e.g. quality and safety concerns or involve several functional areas.
An expert level knowledge of health system services is required for the breadth and depth of studies encountered. Manages and coordinates of all online communication tools such as assigned intranet websites, internal SharePoint website collection, and other related informational tools in consultation with communication specialists. Assures compliance with all applicable policies, and development and maintenance of internal management processes related to these online tools.
Work Schedule: Monday - Friday 8:00 - 4:30 Telework: This position may be authorized for telework (AD-HOC). Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist/PD235240 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized
There is no educational substitution at this grade level.
Gemil.Lewis@va.gov · 910-488-2120
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $106437 – $138370/yr.
This position requires a Other security clearance.
Applications close on 2026-10-27.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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