This position is located is in the Nutrition and Food Service (NFS) of the VA Medical Center in Dallas, Texas. The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.
Duties are but not limited to: Handles patient meal service orders. Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing). Ensures all food/supplies are covered, labeled, and dated. Stores, rotates and inventories stock items and disposes outdated food/beverages.
Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences. Collaborates with Dietitians regarding food/drug interactions and notifies clinical staff of potential issues. Follows policies and procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
Conducts meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed. Triages calls from inpatient/outpatient clinics and procedure areas related to patient meal/nourishments. Assists patients in selection of the proper foods according to their individual diet. Takes appropriate action to maximize patient satisfaction with meal service.
Answers questions and provides information about menu and food items. Conducts patient rounds to discuss menu available food items and ways to order meals. Enters meal orders into a computerized system. Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Applicants will not be appointed to the position if a verified positive drug test result is received. Work Schedule: 5:00am-1:30pm or 10:30am-7:00pm, rotating off days/weekends/holidays Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Dietetic)/PD 99855-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Work Environment: Work is performed in a hospital and involves some exposure to contagious diseases. The employee must observe ergonomics pertaining to working in an office setting with electrical and stationary equipment.
Employee must be alert to wet floors, gas, steam, electrical equipment, and general safety precautions including correct lifting techniques in all potential work areas. Discomfort may exist due to changes in temperature and/or humidity. Standard precautions may necessitate the use of personal protective equipment (PPE) in situations of potential exposure.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $44285 – $57571/yr.
This position requires a Other security clearance.
Applications close on 2026-09-08.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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