The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.
The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets, combinations of diet modifications and knowledge of Commercial Off the Shelf (COTS) Dietetics software and required functions.
Major duties and responsibilities include: Handles patient meal service orders, and enters meal orders into Dietetics Software system Provides professional and courteous customer service via telephone, e-mail, and in-person Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery Interprets and processes diet orders Prints, prepares, and reviews meal tickets Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery Provides basic-level education and information on therapeutic diets Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order Communicates patient concerns with registered dietitian or dietetic technician Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Uses a computer to record, retrieve and print recipes, menus, and inventory reports Performs other related duties as assigned Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. Work Schedule: Variable with Rotating Days Off Compressed/Flexible: Not Available Telework: Not Authorized Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Dietetic)/PD99796S Relocation/Recruitment Incentives: Not Authorized Physical requirements: This work requires walking, standing, bending, lifting and carrying of light items, such as food trays, instruction materials, books, and manuals.
NCC Associate functions require long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use, and office tasks such as answering and holding a telephone, and writing. The work may require walking indoors, outdoors or to and from other areas of the medical center. It may be necessary to lift and/or push equipment.
Incumbent is subject to periods of continuous standing, sitting, and walking and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds and pushing loaded carts of trays and/or nourishments
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Stephanie.Bremmeyer@va.gov · 4802042873
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $46533 – $60494/yr.
This position requires a Other security clearance.
Applications close on 2026-10-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →