This position is in the Nutrition and Food Service (NFS) Department at the Jesse Brown VA Medical Center, Chicago, IL. This position provides administrative and customer service support for the VA hospital food service program.
Major duties and responsibilities include: Handles patient meal service orders, and enters meal orders into Dietetics Software system Provides professional and courteous customer service via telephone, e-mail, and in-person Collaborate with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery Interprets and processes diet orders Prints, prepares, and reviews meal tickets Tirages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments Retrieves computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery Provides basic-level education and information on therapeutic diets Correctly interprets diet activity and patient information, to ensure meals trays contain food items adhering to patient requests and preferences, and current therapeutic diet order Communicates patient concerns with registered dietitian or dietetic technician Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Uses a computer to record, retrieve and print recipes, menus, and inventory reports Performs other related duties as assigned Work Schedule: Wednesday - Sunday 5:30am - 2:00pm Virtual: This is not a virtual position.
Position Description/PD#: Health Technician (Dietetic)/PD99796S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Physical Demands: The work requires walking, standing, bending, lifting and carrying of light items, such as food trays, instruction materials, books, and manuals.
Requires long periods of sitting and moving about in an office environment, including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use, and office tasks such as answering and holding a telephone phone, and writing. The work may require walking indoors, outdoors or to and from other areas of the medical center. It may be necessary to lift and/or push equipment.
Incumbent is subject to periods continuous standing, sitting, walking and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds. Work Environment: Work is performed in a hospital and involves some exposure to contagious diseases. The employee must observe ergonomics pertaining to working in an office setting with electrical and stationary equipment.
Employee must be alert to wet floors, gas, steam, electrical equipment, and general safety precautions including correct lifting techniques in all potential work areas. Discomfort may exist due to changes in temperature and/or humidity. Standard precautions may necessitate the use of personal protective equipment (PPE) in situations of potential exposure.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Felicia.Davis2@va.gov · 312-569-8107
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $45538 – $59200/yr.
Applications close on 2026-10-28.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-19 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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