The Robert J. Dole VA Medical Center, Wichita, KS is seeking to fill an full-time Health Technician (Hearing Instrument Specialist) position.
Health Technician (Hearing Instrument Specialist) duties include but not limited to: Hearing aid troubleshooting and repair; performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance). Fabricating earmold impressions with proper (non-diagnostic) otoscopy.
Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary. Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation.
Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment.
Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories. Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES.
Completing documentation per medical center policy for timeliness for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist. Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items.
Ensuring proper inventory levels to complete the daily tasks Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory. Assisting patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care. Other duties as assigned.
Work Schedule: Monday - Friday 0800-1630 (Schedule may be adjusted based on the needs of the facility.) Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
CYNTHIA.HILDEBRANDT@VA.GOV · (913) 421-7980
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $44595 – $64623/yr.
Applications close on 2027-09-30.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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