The Health Technician (Hearing Instrument Specialist) (HIS) FLOAT position is located in the Audiology and Speech Pathology Service at the Viera VA Clinic. The incumbent is assigned to a primary duty station but will routinely cover at other sites in accordance with facility policy. The health technician supports the function of clinical programs in Audiology. The incumbent is a staff health technician (Audiology float) under the supervision of a GS-12 audiologist or above.
Support functions of the Health Technician (HIS) include both direct patient care and administrative duties.
Direct patient care duties may include, but are not limited to the following: Greeting and escorting patients; Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting; Conducting hearing pass/fail screenings without interpretation; Immittance screening without interpretation; Non-diagnostic otoscopy; Taking earmold impressions; Hearing aid troubleshooting and repair; Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation; Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment; Performing listening checks on hearing aids; Electroacoustic analysis of devices; Pairing hearing aids and accessories via Bluetooth technology; Programming previously stored settings into hearing aids; Activating remote controls.
Assisting patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care.
Administrative duties may include, but are not limited to the following: Managing office supplies; Tracking loaner stock hearing aid inventory; Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly; Scheduling appointments; Packaging and mailing hearing aids and accessories; Processing ROES transactions (e.g.
certifying and issuing hearing aids, entering orders and repairs); Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions; Assisting patients, visitors, and others requesting information; Management of infection control, patient safety, and clinical supplies for the audiology clinic; Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic, reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies.
The incumbent is responsible for functional checks for audiometric test equipment daily. The technician maintains all non-patient care clinic records in accordance with service, medical center, and VA requirements, including, but not limited to calibration logs and work orders. The technician ensures that clinic records are current, and that reports/information are filed in a timely manner. Work Schedule: Monday - Friday; 8:00am - 4:30pm.
Travel: You will be required to travel up to 25% of the time - Driver's License Required Virtual: This is not a virtual position. Functional Statement #: 81673F, 81209F Relocation/Recruitment Incentives: May be Authorized for Highly Qualified Candidates
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Lisa.Hines2@va.gov · 610-383-0236
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $41038 – $59470/yr.
Applications close on 2026-12-30.
This position is open under the 'Fed Excepted' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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