Duties are performed across Audiology clinical and patient-care areas at Overton Brooks VAMC and associated Community Based Outpatient Clinics (CBOCs). The HIS provides both direct and indirect patient care, manages technical and administrative aspects of hearing aid delivery and maintenance, assists audiologists with evaluation and treatment preparation, and supports face-to-face and telehealth encounters.
Total Rewards of a Allied Health Professional Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties.
Direct Patient Care (Full Performance Level) Conduct non-diagnostic otoscopy; identify abnormalities; perform cerumen management consistent with audiologist plan of care. Perform pass/fail hearing screenings without interpretation; conduct immittance screening without interpretation. Take ear mold impressions and fit/modify ear molds as needed. Troubleshoot and repair hearing aids; perform listening checks and electroacoustic analyses of devices.
Program previously stored settings into hearing aids; activate remote controls; pair hearing aids and accessories via Bluetooth® technology. Provide patient/caregiver instruction and counseling on hearing loss, hearing aids, hearing assistive technology, communication strategies, and realistic expectations. Administrative / Technical Support Complete visual and auditory checks of hearing aids and assistive technology, including accessories and alerting devices.
Register, certify, issue, and track prosthetic devices (hearing aids, accessories, assistive devices); manage loaner hearing aid inventory when applicable. Prepare equipment for patient evaluation and Audiology procedures, including daily biologic listening checks of audiometric equipment and calibration checks of real-ear systems. Restore device settings following repair or replacement; coordinate factory returns when indicated.
Assist with setup and delivery of face-to-face and telehealth visits; support app downloads and Bluetooth® pairing in clinic. Maintain comprehensive supply/equipment tracking systems, manage RME and consumable stock, and ensure inventory levels support daily operations. Communication and Documentation Receive and route incoming Veteran communications (phone/electronic) to the audiology team and facilitate follow-up per treatment plan.
Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Complete documentation for each episode of care per medical center timeliness standards and code procedures as appropriate for audiologist co-signature.
Work Schedule: Monday-Friday 0730-1630, (Subject to change based on the needs of the facility). Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance):Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 01082-F, 01083-F Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
deonne.francis@va.gov · (786)782-6318
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $40736 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-10-27.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-21 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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