The Health Technician (Telehealth Clinical) supports and manages telehealth operations and is typically stationed at a clinical care delivery site with duties that may require travel.
Responsibilities include: supporting clinical telehealth encounters for patients and providers, functioning as an imager/clinical data manager, managing real time clinical telehealth events, providing established instructions to patients, and providing technical and administrative support to telehealth operations.
The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care and delivery site (VA Medial Center, CBOC, VA Outreach Clinic, etc.), with duties that require travel.
Primary responsibilities of this position include, but are not limited to: Supporting clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within scope of practice; Functioning as an imager and clinical data manager for telehealth store and forward applications; Managing real time clinical telehealth events, providing established instructions for patients, and providing technical and administrative support of telehealth operations; Providing technical support to end-users; Scheduling simple and complex intra-facility and inter-facility telehealth appointments; Installing, configuring, maintaining, and troubleshooting technology, and performing a variety of program support duties as assigned; Cleaning of clinical equipment and the care environment with documentation on logs/spreadsheets; Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment; Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care; Arranging and completing test video calls with Veterans to prepare the Veteran for clinical encounters using telehealth technologies; Collecting data and transmitting it electronically for clinical review in accordance with VHA national guidelines; Receiving VA Video Connect (VVC) Test Call consults, contacting Veterans, and educating regarding the VVC process to include a practice VVC Call with the Veteran; Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations.
Work Schedule: 0730-1600 Monday-Friday (subject to changed based on agency needs) Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
justin.storey@va.gov · (478) 272-1210
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $40736 – $59031/yr.
This position requires a Other security clearance.
Applications close on 2026-11-09.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-28 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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