Hotel Customer Service Agent NF-02

Quick Facts

• Hiring Agency: United States Army Installation Management Command
• Department: Department of the Army
• Location: Wiesbaden, Germany
• Salary: $16.5 – $17.5/hr
• Schedule: Not Fewer than 20 Hours per week
• Hiring Path: Public
• Security Clearance: Not Required
• Date Posted: 2026-10-05
• Application Deadline: 2026-10-15

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Job Summary

This position is located at USAG Wiesbaden - MWR, Wiesbaden Army Lodge. Shifts are 1st: 0600-1430, 2nd: 1400-2230, 3rd: 2200-0630 Incentives and Bonuses Incentives will not be paid.

Key Responsibilities

Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations.

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

Full federal benefits details →

Contact

usarmy.wiesbaden.hqda-cpac.mbx.naf@army.mil · +49 611-143-546-2306

Frequently Asked Questions

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $16.5 – $17.5/hr.

What is the application deadline?

Applications close on 2026-10-15.

What is the work schedule?

This is a Not Fewer than 20 Hours per week position.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government