Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the Benefits and Entitlements trainer and quality control compliance specialist. Responsibilities cover the entire spectrum of benefits and entitlements with the Federal Government. Services are provided worldwide to 160,000 civilian employees.
Delivery of these services far-reaching impact for the Air Force and DoD.
Plans, develops, executes and evaluates a comprehensive orientation and training program for the front-line benefits counseling and processing staff. Provides continuing education and refresher training for benefits counselors to ensure they stay up to date on any legislative changes regarding benefits policies and processes. Conducts the quality compliance of counselors-in-training (CITs) and seasoned counselors to ensure compliance.
Participates in special projects and studies affecting the benefits program.
********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS******************** ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date.
Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty.
Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position.
The certification memo must originate from the member's military service branch on official letterhead and contain the following: Name/Rank/Grade of Service Member Branch of Armed Forces Dates of Active Service (Start and End Date(s) Expected Date of Discharge/Release from Active Duty Terminal leave start date (if applicable) Expected character of service (honorable or general) and type of separation (i.e.
separation or retirement) Must be certified within 120 days of anticipated discharge Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander. Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt.
DO.NOT.EMAIL@CALL.ONLY · 1-800-525-0102
This position is with Air Force Personnel Center, Department of the Air Force.
The posted pay range is $90823 – $118072/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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