Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Workers' Compensation Branch, located in one of the following locations: Yuma, AZ Tucson, AZ San Diego, CA Los Angeles, CA EL Centro, CA Laredo, TX El Paso, TX Del Rio, TX Houston, TX Euless, TX Jacksonville, FL Rouses Point, NY Front Royal, VA Detroit, MI Washington, DC Minneapolis, MN Indianapolis, IN
Joining Customs & Border Protection (CBP) will allow you to use your expertise to proactively manage assigned workers' compensation cases, providing guidance and support to injured employees, supervisors, and Injury Compensation Coordinators (ICCs). This position starts at a salary of $61,722.00 (GS-9, Step 1) to $97,087.00 (GS-11, Step 10) with promotion potential to $97,087 (GS-11 Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. Typical Duties Include: Managing assigned workers' compensation cases by ensuring all required documentation is collected, accurately filed, and maintained in the agency's system.
Monitoring case status, establishing and updating plans of action, and ensuring compliance with the Federal Employees' Compensation Act (FECA) and Department of Labor (DOL) requirements. Serving as a technical resource for employees, supervisors, and Injury Compensation Coordinators (ICCs), providing guidance on workers' compensation rights, responsibilities, and regulatory requirements.
Offering assistance with claim development, return-to-work considerations, and ensures accurate and timely payment of benefits. Preparing draft responses to Department of Labor correspondence, Congressional inquiries, and other legal proceedings related to workers' compensation cases.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).
Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.
CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity.
Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Full federal benefits details →
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $61722 – $97087/yr.
Applications close on 2026-09-29.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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