About the Position: This position is located within the Department of War Education Activity (DoWEA) Information Technology Division's Global Operations Branch at Fort Buchanan, Puerto Rico. Federal employees in Fort Buchanan, Puerto Rico are currently entitled to receive a 2.49% COLA in addition to the base salary. This rate is subject to change. This position may be eligible for situational telework as determined by the agency policy. This is a Direct Hire Solicitation.
Key Responsibilities
Analyze incident request trends and patterns in order find opportunities to improve services.
Requirements & Education
No substitution of education for experience is permitted. You must meet the qualification requirement using experience alone.
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Department of War Education Activity, Department of Defense.
What is the salary for this position?
The posted pay range is $97154 – $126302/yr.
What security clearance is required?
This position requires a Secret security clearance.
What is the application deadline?
Applications close on 2026-11-12.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
Related Searches
Information Technology Specialist (Customer Support), Information Technology Specialist (Customer Support) jobs, Information Technology Specialist (Customer Support) careers, apply Information Technology Specialist (Customer Support), Information Technology Specialist (Customer Support) in Fort Buchanan, Information Technology Specialist (Customer Support) jobs Fort Buchanan, Information Technology Specialist (Customer Support) in Puerto Rico, Information Technology Specialist (Customer Support) jobs Puerto Rico, jobs in Fort Buchanan, careers in Fort Buchanan, jobs in Puerto Rico, federal jobs in Puerto Rico, government jobs Puerto Rico, jobs near Fort Buchanan, Puerto Rico, Department of War Education Activity, Department of War Education Activity jobs, Department of War Education Activity careers, Department of War Education Activity Fort Buchanan, Department of Defense, Department of Defense jobs, Information Technology Management, Information Technology Management jobs, USAJOBS Information Technology Management, public jobs, Secret clearance jobs
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov