The Smithsonian Institution is the world's largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in the National Museum of African American History and Culture (NMAAHC). The National Museum of African American History and Culture is a national museum for the study and exhibition of African American history and culture. More than one selection may be made from this announcement.
The IT Specialist (Sys Admin) is responsible for installing, configuring, troubleshooting, and maintaining hardware and software to ensure the availability and functionality of the Museum's IT systems. In this position, you will: Support and maintain the Museum's systems consisting of network, hardware, software applications, technology services and devices. Using the System Development Lifecycle Process, plan for the acquisition, installation, and support of new systems or modifications to systems. Provide customer service and technical assistance to customers on computer and other IT related programs. Provide guidance and training to authorized individuals who have access to the Museum's Information Technology (IT) systems. Serve as COTR for assigned contracts. Evaluate contractor performance, service levels, acceptance of service and products. Prepare acquisition materials including but not limited to statements of work (SOWS), sole source justifications, cost estimates, and other documentation in support of acquisition requests for services. Conduct studies or analysis on existing and new systems that encompass one or more areas of IT (security, applications, LAN/WAN, customer support, audio/video, etc.). Work to identify operational improvements, and ways on developing and maintaining the enterprise architecture.
This position has no basic education requirement.
LilieDA@si.edu 202-826-9039
Source: USAJOBS.gov — U.S. Federal Government
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