The incumbent serves as a Lead Biomedical Equipment Support Specialist (BESS) within a Healthcare Technology Management (HTM) department and provide lifecycle management and technical support of diagnostic, therapeutic devices, monitoring, and other equipment provided by doctors, nurses, and other clinical staff throughout the VA. In addition to duties at the full performance level, the BESS leads HTM staff by distributing and prioritizing workloads.
Major Duties Include: Provides guidance and mentorship for professional and technical development. Facilitates training of HTM staff to develop knowledge of medical equipment and clinical systems. Establishes and revises workload distribution to address daily priorities. Monitors metrics, analyzes data, and supports performance improvement activities. Serves as a subject matter expert on assigned committees, projects, and workgroups.
Apprises management of performance and conduct of HTM staff. Identifies opportunities to improve customer service and satisfaction, and addresses customer feedback effectively and in a timely manner. Serves as a Contracting Officer's Representative (COR). Serves as a Government Purchase Card (GPC) holder, approving official, or alternate approving official. Maintains and enhances knowledge in technological advancements through professional development and technical training.
Manages the lifecycle of medical equipment and clinical systems. Lifecycle management encompasses technology assessment, defining requirements for medical equipment, and analyzing alternative devices with clinical user. Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
Performs incoming inspections and planned maintenance on medical equipment and clinical systems in accordance with the facility medical equipment management program. Documents all work in the Computerized Maintenance Management System (CMMS). Coordinates with Biomedical Engineers to respond to and remediate hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
Applies basic networking principles to monitor system backups, ensures network connectivity, mitigates cybersecurity vulnerabilities, and maintains clinical systems. Utilizes common test equipment used in the testing of biomedical equipment in accordance with manufacturer instructions. Manages projects involving medical equipment and clinical systems.
Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
Maintains knowledge of and complies with applicable standards, policies, procedures, and regulatory requirements. Coordinates and works effectively with other facility support and operations departments including but not limited to Engineering, Office of Information Technology (OIT), Patient Safety, Sterile Processing (SPS), and others. All other duties as assigned. Work Schedule:8:00 am -4:30 pm Monday - Friday Virtual: This is not a virtual position.
Functional Statement #:63421F Relocation/Recruitment Incentives :Not authorized Permanent Change of Station (PCS):: Not authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
jewel.green@va.gov · 404-321-6111 X573385
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $116362/yr.
This position requires a Other security clearance.
Applications close on 2026-10-23.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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