Interagency Career Transition Assistance Program (ICTAP) eligibles only in the commuting area of the selected duty location. LOCATION: This position is located in the Fall River Field Office, 400 North Main Street, Fall River, MA. TOUR OF DUTY: Flextime | Full-time | Part-time (up to 40 hours per week) | No alternate work schedules will be allowed. TYPE OF POSITION: Temporary, Not-to-Exceed 1 year; may be extended, will not become permanent
Key Responsibilities
The Lead Customer Service Representative provides technical assistance and guidance to CSRs in handling inquiries and other requests from the public. Ensures uniform and proper application of Social Security laws, regulations, policies and procedures and assists supervisor/management officials in carrying out the work of the unit.
Requirements & Education
There is no substitution of education for experience at this grade level.
This position is with Social Security Administration, Other Agencies and Independent Organizations.
What is the salary for this position?
The posted pay range is $69905 – $90882/yr.
Is this position remote or telework eligible?
This position is eligible for telework.
What is the application deadline?
Applications close on 2026-10-18.
What is the work schedule?
This is a Full time, Part time - up to 40 hours per week position.
Who is eligible to apply?
This position is open under the 'Fed Transition' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov