Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Office of Human Resources Management, Processing and Servicing Center located in, Indianapolis, IN. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
In this Lead Human Resources Specialist position in the Employee Services Branch you will serve as the Employee Services Lead which entails a variety of coordinating, coaching, facilitating and planning techniques to assist the branch supervisor with managing a team of Human Resources Specialists and Assistants in the Employee Services Branch. This position starts at a salary of $90,341.00 (GS-12, Step 1) to $117,446.00 (GS-12, Step 10.
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
Major Duties: Analyzing complex regulations and translates them into practical operating procedures or processes, specifically for the organization's recruitment, relocation, and retention incentives programs, as well as HR Systems programs, ensuring compliance and efficient program administration.
Communicating the organization's strategic goals, mission, vision, and values to the team, ensuring these elements are integrated into the team's plans, objectives, and deliverables.
Engaging with Program Offices to provide comprehensive advice, serve as a crucial liaison, and actively promote HR services, processes, systems, and products, enhancing communication and collaboration across departments.Leading the team in assessing strengths and weaknesses and exploring alternatives to improve work methods and processes.
Identifying and proposing viable solutions to incentives programs and HR systems problems and issues, addressing challenges characterized by their breadth, importance, and severity. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Please upload your resume under the "Resume" document type. Any other relevant supporting documents should be uploaded under their appropriate document types as mentioned above. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration.
Do not submit documents as a PDF Portfolios.
cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $90341 – $117446/yr.
Applications close on 2026-10-20.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-14 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →