WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - Site Coordinator Staff This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Services business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. STANDARD POSITION DESCRIPTIONS (SPD): PD94303 Visit the IRS SPD Library to access the position descriptions.
- Articulates and communicates to team members their assignments, projects, problems to be solved, actionable events, and deadlines for completion.
Identifies, distributes, and balances workload and tasks among team members; trains or arranges training for team members in analytical methods and techniques; monitors status of work and projects; coaches and facilitates in coordinating team initiatives; reviews completed work to ensure the supervisor's instructions on work priorities, methods, deadlines, and quality are met; and keeps the supervisor informed on team and individual work accomplishments.
- Approves leave; resolves simple and/or informal complaints of employees and refers others to supervisor; and informs employees of available benefits, services, and work-related activities. - Formulates operating plans for assigned programs/areas and provides guidelines pertaining to effectiveness of program operations in meeting established goals and objectives. Operating plans impact organizational design, program staffing, and work procedures.
- Plans, coordinates, and establishes operating methods and procedures for accomplishment of project/mission, and directs the development and accomplishment of employee training relating to the project. - Performs extensive operational reviews and prepares comprehensive program analyses to evaluate the effectiveness of program operations in meeting established goals and objectives.
Conducts briefings to communicate findings, advice and courses of action, implementation plans, directives, and guidelines.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Full federal benefits details →
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $106437 – $156715/yr.
This position is eligible for telework.
Applications close on 2026-09-30.
This is a Tour of Duty: Day Shift - Start and Stop times between 6:00a - 6:00p position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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